How do I cancel my order? The time between the placement of your order and dispatch is very limited. Therefore, you cannot cancel your order once you've received the confirmation e-mail and will have to return the item under the terms of our returns policy. Related articles How do I return my order? Current Delays or Disruptions What payment methods can I use? What happens after I placed my order? Was my order successfull? Where is my order? What is the status of my order?