Measures against the spread of the Coronavirus have been taken and will affect us all in the coming time. Unfortunately for most countries, this means there are delays in lead-times. Please find the restrictions for your shipping country below.
Due to governmental regulations, our stores in the Netherlands (reopening 09.02.2021), Germany (reopening 01.02.2021), Austria (reopening 24.01.2021), and UK are closed. However, we are still happy to welcome you to our stores in Belgium, Spain (as of this week), and France (weekdays from 10 am to 7 pm, weekend 10 am to 8 pm, Troyes and Talange from 9:30 am to 5:30 pm every day). More details can be found here.
We have extended our return period to 60 days. Please note that our return & refund processes might take longer than usual, due to limitations in our warehouse. Our apologies for any inconvenience caused.
If you have any questions regarding placing an order at O’Neill, please do not hesitate to contact us through our contact form.
* Please note that all orders are shipped from our warehouse in the Netherlands and we are currently experiencing disruptions with some postal services.
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